Solidgate experienced a minor incident on May 6, 2026 affecting Solidgate Payment Form, lasting 18m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified May 06, 2026, 06:06 PM UTC
We have identified a partial performance degradation affecting the payment form. A fix is actively being deployed. We will follow up separately with a list of affected orders. No action is required.
- resolved May 06, 2026, 06:25 PM UTC
The issue has been resolved. Impact was limited to the US region. The payment form is operating normally. The incident was active from 17:47 to 18:06 UTC. We will reach out directly to affected merchants with a list of impacted orders.
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