Solidgate experienced a major incident on June 5, 2025 affecting Solidgate Payment Form, lasting 20m. The incident has been resolved; the full update timeline is below.
Affected components
Solidgate Payment Form
Update timeline
- investigating Jun 05, 2025, 01:38 PM UTC
We are currently experiencing a payment drop on the US payment form, which may affect users trying to complete transactions. Our technical team is investigating the issue to restore full functionality as quickly as possible, and we appreciate your patience during this time. We will provide further updates as necessary.
- identified Jun 05, 2025, 01:50 PM UTC
The root cause has been found. Our technical team is working on restoring functionality.
- resolved Jun 05, 2025, 01:59 PM UTC
Problem solved. Our team is actively investigating the impact. We will continue to monitor the situation and provide updates as needed.