SolarWinds Observability incident

Delayed Metrics Ingestion [NA-01]

Minor Resolved View vendor source →

SolarWinds Observability experienced a minor incident on April 15, 2025 affecting Alerting and APM and 1 more component, lasting 1h 50m. The incident has been resolved; the full update timeline is below.

Started
Apr 15, 2025, 07:51 AM UTC
Resolved
Apr 15, 2025, 09:41 AM UTC
Duration
1h 50m
Detected by Pingoru
Apr 15, 2025, 07:51 AM UTC

Affected components

AlertingAPMDEMRUMDatabase ObservabilityNetwork ObservabilityKubernetes ObservabilityInfrastructure Observability

Update timeline

  1. investigating Apr 15, 2025, 07:51 AM UTC

    We are currently investigating this issue.

  2. investigating Apr 15, 2025, 08:39 AM UTC

    We are continuing to investigate this issue.

  3. identified Apr 15, 2025, 09:13 AM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Apr 15, 2025, 09:27 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Apr 15, 2025, 09:41 AM UTC

    This incident has been resolved.