SolarWinds Observability incident

Delayed Data Ingestion [NA-01]

Minor Resolved View vendor source →

SolarWinds Observability experienced a minor incident on March 26, 2026 affecting Logs, lasting 19m. The incident has been resolved; the full update timeline is below.

Started
Mar 26, 2026, 10:08 AM UTC
Resolved
Mar 26, 2026, 10:28 AM UTC
Duration
19m
Detected by Pingoru
Mar 26, 2026, 10:08 AM UTC

Affected components

Logs

Update timeline

  1. identified Mar 26, 2026, 10:08 AM UTC

    We’ve identified the cause of the delay in Logs data ingestion for port based destinations and are working on a fix. New data may not appear in the UI, alerts could be delayed, and some dashboards might show missing or outdated values. We’ll provide an update within the hour.

  2. monitoring Mar 26, 2026, 10:19 AM UTC

    A fix for the Logs data ingestion delay for customers using port based destinations has been deployed, and we’re actively monitoring to ensure full recovery. Some new data may still be missing from the UI, alerts may be delayed, and dashboards could reflect outdated information. We’ll share another update within the hour.

  3. resolved Mar 26, 2026, 10:28 AM UTC

    The ingestion delay issue has been resolved. New data is now processing normally, and alerts and dashboards should reflect up-to-date information.