SolarWinds Observability incident

Delayed Data Ingestion [NA-01]

Minor Resolved View vendor source →

SolarWinds Observability experienced a minor incident on June 30, 2025 affecting Alerting and APM, lasting 3h 1m. The incident has been resolved; the full update timeline is below.

Started
Jun 30, 2025, 04:37 PM UTC
Resolved
Jun 30, 2025, 07:38 PM UTC
Duration
3h 1m
Detected by Pingoru
Jun 30, 2025, 04:37 PM UTC

Affected components

AlertingAPM

Update timeline

  1. investigating Jun 30, 2025, 04:37 PM UTC

    We’re currently investigating delay in APM metrics data ingestion. As a result, New data may not appear in the UI, alerts may be delayed, and some dashboards could show missing or outdated values. We’ll provide another update within the hour.

  2. investigating Jun 30, 2025, 05:41 PM UTC

    We’re currently investigating delay in APM metrics data ingestion. As a result, New data may not appear in the UI, alerts may be delayed, and some dashboards could show missing or outdated values. We’ll provide another update within the hour.

  3. investigating Jun 30, 2025, 06:37 PM UTC

    We’re currently investigating delay in APM Metrics data ingestion. As a result, New data may not appear in the UI, alerts may be delayed, and some dashboards could show missing or outdated values. We’ll provide another update within the hour.

  4. identified Jun 30, 2025, 07:19 PM UTC

    We’ve identified the cause of the delay in APM metrics data ingestion and are working on a fix. New data may not appear in the UI, alerts could be delayed, and some dashboards might show missing or outdated values. We’ll provide an update within the hour.

  5. resolved Jun 30, 2025, 07:38 PM UTC

    This incident has been resolved.