Ongoing since 05:13 PM UTC, affecting Digital Banking.
The issue affecting outgoing and incoming SEPA Instant transactions from 16:03 CET to 17:45 CET has been resolved with our provider, and transaction processing has returned to normal. Our technical teams are actively monitoring the services to ensure ongoing stability. Partner / Customer Impact: Incoming and Outgoing SEPA Instant Transfers: During the incident, Partners may have experienced rejection and delays in the settlement of impacted Incoming and Outgoing SEPA Instant transactions. Disclaimer: Actual customer impact may vary depending on each Partner's specific implementation of Solaris API services. Impacted Endpoints: POST /v1/accounts/{account_id}/transactions/sepa_instant_credit_transfers API Reference Documentation: To understand more about the impacted endpoints, please review the following public documentation: SEPA Instant Credit Transfers (POST): https://docs.solarisgroup.com/api-reference/digital-banking/sepa-transfers/#tag/SEPA-Instant-Credit-Transfers/paths/~1v1~1accounts~1%7Baccount_id%7D~1transactions~1sepa_instant_credit_transfers/post Webhook Events (Instant SEPA Failed): https://docs.solarisgroup.com/api-reference/onboarding/webhooks/#tag/Webhook-events/paths/instant_sepa_credit_transfer_failed/post We apologize for any inconveniences this outage may have caused. In case of any questions or concerns, please contact us by sending an email at [email protected] or through our dedicated ticketing platform.
Affected components
Update timeline
- monitoring Oct 29, 2026, 05:13 PM UTC
The issue affecting outgoing and incoming SEPA Instant transactions from 16:03 CET to 17:45 CET has been resolved with our provider, and transaction processing has returned to normal. Our technical teams are actively monitoring the services to ensure ongoing stability. Partner / Customer Impact: Incoming and Outgoing SEPA Instant Transfers: During the incident, Partners may have experienced rejection and delays in the settlement of impacted Incoming and Outgoing SEPA Instant transactions. Disclaimer: Actual customer impact may vary depending on each Partner's specific implementation of Solaris API services. Impacted Endpoints: POST /v1/accounts/{account_id}/transactions/sepa_instant_credit_transfers API Reference Documentation: To understand more about the impacted endpoints, please review the following public documentation: SEPA Instant Credit Transfers (POST): https://docs.solarisgroup.com/api-reference/digital-banking/sepa-transfers/#tag/SEPA-Instant-Credit-Transfers/paths/~1v1~1accounts~1%7Baccount_id%7D~1transactions~1sepa_instant_credit_transfers/post Webhook Events (Instant SEPA Failed): https://docs.solarisgroup.com/api-reference/onboarding/webhooks/#tag/Webhook-events/paths/instant_sepa_credit_transfer_failed/post We apologize for any inconveniences this outage may have caused. In case of any questions or concerns, please contact us by sending an email at [email protected] or through our dedicated ticketing platform.
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