Resolved after 59 minutes, affecting Identification and Lending, on June 11, 2024.
We would like to provide an update that the Unplanned Outage for Identity Service has been resolved. Services have been monitored and all operations are running within normal service levels. Partner Impact: • Partners will experience 5XX errors for Identity services. Customer Impact: • No impact on customers however testings for the mentioned endpoints would be interrupted Impacted endpoints: POST /v1/persons/{person_id}/mobile_number POST /v1/persons/{person_id}/tax_identifications PATCH /v1/persons/{person_id}/tax_identifications/{id} PATCH /v1/persons/{person_id} POST /v1/persons/{person_id}mobile_number/confirm API Reference Documentation: To understand more about the impacted endpoint/s please read the following public documentation: https://docs.solarisgroup.com/api-reference/identity/identifications/#tag/Person-identifications/paths/~1v1~1persons~1%7Bperson_id%7D~1identifications~1%7Bid%7D/get In case of any questions or concerns, please contact us by sending an email at [email protected] or through our dedicated ticketing platform.
Affected components
Update timeline
- investigating Jun 11, 2024, 09:22 AM UTC
We would like to inform you that we are experiencing unplanned outage for Identification Service where Identity API endpoint returned 5xx errors. We are working on it and we will update you as soon as possible. Partner Impact: • Partners will experience 5XX errors for Identity services. Customer Impact: • No impact on customers however testings for the mentioned endpoints would be interrupted Impacted endpoints: POST /v1/persons/{person_id}/mobile_number POST /v1/persons/{person_id}/tax_identifications PATCH /v1/persons/{person_id}/tax_identifications/{id} PATCH /v1/persons/{person_id} POST /v1/persons/{person_id}mobile_number/confirm API Reference Documentation: To understand more about the impacted endpoint/s please read the following public documentation: https://docs.solarisgroup.com/api-reference/identity/identifications/#tag/Person-identifications/paths/~1v1~1persons~1%7Bperson_id%7D~1identifications~1%7Bid%7D/get In case of any questions or concerns, please contact us by sending an email at [email protected] or through our dedicated ticketing platform.
- investigating Jun 11, 2024, 09:24 AM UTC
We are continuing to investigate this issue.
- resolved Jun 11, 2024, 10:22 AM UTC
We would like to provide an update that the Unplanned Outage for Identity Service has been resolved. Services have been monitored and all operations are running within normal service levels. Partner Impact: • Partners will experience 5XX errors for Identity services. Customer Impact: • No impact on customers however testings for the mentioned endpoints would be interrupted Impacted endpoints: POST /v1/persons/{person_id}/mobile_number POST /v1/persons/{person_id}/tax_identifications PATCH /v1/persons/{person_id}/tax_identifications/{id} PATCH /v1/persons/{person_id} POST /v1/persons/{person_id}mobile_number/confirm API Reference Documentation: To understand more about the impacted endpoint/s please read the following public documentation: https://docs.solarisgroup.com/api-reference/identity/identifications/#tag/Person-identifications/paths/~1v1~1persons~1%7Bperson_id%7D~1identifications~1%7Bid%7D/get In case of any questions or concerns, please contact us by sending an email at [email protected] or through our dedicated ticketing platform.
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