Socure incident

[SEV3] Batch processing delays on the dashboard

Minor Resolved View vendor source →

Socure experienced a minor incident on September 16, 2026 affecting Admin Dashboard, lasting 13m. The incident has been resolved; the full update timeline is below.

Started
Sep 16, 2026, 02:36 PM UTC
Resolved
Sep 16, 2026, 02:49 PM UTC
Duration
13m
Detected by Pingoru
Sep 16, 2026, 02:36 PM UTC

Affected components

Admin Dashboard

Update timeline

  1. investigating Sep 16, 2026, 02:36 PM UTC

    We are investigating delays affecting batch processing on the dashboard. Customers may experience delayed processing while we review the issue.

  2. resolved Sep 16, 2026, 02:49 PM UTC

    This incident has been resolved.