Socure incident

RETROACTIVE: Watchlist Module Latency

Major Resolved View vendor source →

Socure experienced a major incident on October 9, 2026 affecting Watchlist Plus and Watchlist Premier, lasting –. The incident has been resolved; the full update timeline is below.

Started
Oct 09, 2026, 11:25 PM UTC
Resolved
Oct 09, 2026, 11:25 PM UTC
Duration
–
Detected by Pingoru
Oct 09, 2026, 11:25 PM UTC

Affected components

Watchlist PlusWatchlist Premier

Update timeline

  1. resolved Oct 09, 2026, 11:25 PM UTC

    We experienced elevated transaction failures affecting Watchlist Plus and Watchlist Premier. The issue has been resolved, and we’re monitoring performance to ensure the services remain stable. We apologize for any inconvenience this may have caused.