SocialDog incident

Regarding system incident

Resolved after 2 days 12 hours, affecting Analytics and Inbox, on August 15, 2026.

monitoring Aug 17, 2026, 05:38 AM UTC

The incident is now resolved. We are currently monitoring the status of the incident. We apologize for any inconvenience.

Started
Aug 15, 2026, 12:44 AM UTC
Resolved
Aug 17, 2026, 01:21 PM UTC
Duration
2d 12h
Detected by Pingoru
Aug 15, 2026, 12:44 AM UTC

Affected components

AnalyticsInbox

Update timeline

  1. investigating Aug 15, 2026, 12:44 AM UTC

    Thank you for using SocialDog. We are currently experiencing a system issue where a temporary error has occurred during communication with the X API. We sincerely apologize for any disruption and inconvenience this may cause to your workflow. 【Affected Period】 2026/8/15 7:00 (JST) – Ongoing 【Issue Details】 ・Conversation trends ・Keyword Monitor 【Cause】 This issue was caused by temporary errors and instability in our system's communication with the X API. 【Current Status】 We will provide further updates on this page as soon as more information becomes available. Thank you for your patience and understanding while we work to resolve this.

  2. monitoring Aug 17, 2026, 05:38 AM UTC

    The incident is now resolved. We are currently monitoring the status of the incident. We apologize for any inconvenience.

  3. resolved Aug 17, 2026, 01:21 PM UTC

    The incident is now resolved. We apologize for any inconvenience.

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