Resolved on September 25, 2026, affecting Analytics and WebSite and 1 more.
Thank you for using SocialDog. We would like to inform you that the issue that occurred on September 25 has been resolved. All features are now functioning normally. We sincerely apologize for any disruption and inconvenience this may have caused to your workflow. 【Affected Period】 2026/9/25 21:22 – 21:44 (JST) 【Affected Features】 During the incident, some users may have experienced errors when viewing pages or performing actions on SocialDog (Web and app). 【Cause】 This issue was caused by temporarily unstable network communication between some of our servers and our internal systems. Communication has since recovered, and we have confirmed that all SocialDog services are operating normally again. 【Future Measures】 We are reviewing our system configuration to prevent similar issues from occurring in the future. Thank you for your patience and understanding. We appreciate your continued support of SocialDog.
Affected components
Update timeline
- resolved Sep 25, 2026, 01:10 PM UTC
Thank you for using SocialDog. We would like to inform you that the issue that occurred on September 25 has been resolved. All features are now functioning normally. We sincerely apologize for any disruption and inconvenience this may have caused to your workflow. 【Affected Period】 2026/9/25 21:22 – 21:44 (JST) 【Affected Features】 During the incident, some users may have experienced errors when viewing pages or performing actions on SocialDog (Web and app). 【Cause】 This issue was caused by temporarily unstable network communication between some of our servers and our internal systems. Communication has since recovered, and we have confirmed that all SocialDog services are operating normally again. 【Future Measures】 We are reviewing our system configuration to prevent similar issues from occurring in the future. Thank you for your patience and understanding. We appreciate your continued support of SocialDog.
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