SocialDog incident

Regarding system incident

Resolved after 23 hours 7 minutes, affecting Analytics, on August 13, 2026.

resolved Aug 14, 2026, 05:42 AM UTC

This incident has been resolved. As the X API remains unstable, we will notify you here if the same issue occurs again. We apologize for any inconvenience.

Started
Aug 13, 2026, 06:35 AM UTC
Resolved
Aug 14, 2026, 05:42 AM UTC
Duration
23h 7m
Detected by Pingoru
Aug 13, 2026, 06:35 AM UTC

Affected components

Analytics

Update timeline

  1. investigating Aug 13, 2026, 06:35 AM UTC

    Thank you for using SocialDog. We are currently experiencing a system issue where some users are unable to view "Conversation trends." We sincerely apologize for any disruption and inconvenience this may cause to your workflow. 【Affected Period】 2026/8/13 12:45 (JST) – Ongoing 【Issue Details】 Users may experience difficulties loading or viewing data within the "Conversation trends" feature. 【Cause】 This issue was caused by temporary errors and instability in our system's communication with the X API. 【Current Status】 We will provide further updates on this page as soon as more information becomes available. Thank you for your patience and understanding while we work to resolve this.

  2. resolved Aug 14, 2026, 05:42 AM UTC

    This incident has been resolved. As the X API remains unstable, we will notify you here if the same issue occurs again. We apologize for any inconvenience.

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