SocialDog experienced a minor incident on October 31, 2025 affecting Dashboard and Tweet engagement, lasting 2d 17h. The incident has been resolved; the full update timeline is below.
Affected components
DashboardTweet engagement
Update timeline
- investigating Oct 31, 2025, 08:56 AM UTC
We are currently experiencing an issue where insights for some Instagram posts cannot be retrieved properly. We are investigating, but the issue appears to be related to Instagram API service availability. We apologize for any inconvenience.
- monitoring Nov 03, 2025, 02:10 AM UTC
The incident is now resolved. We are currently monitoring the status of the incident. We apologize for any inconvenience.
- resolved Nov 03, 2025, 02:56 AM UTC
The incident is now resolved. We apologize for any inconvenience.