SocialDog incident

Regarding system incident

Notice Resolved View vendor source →

SocialDog experienced a notice incident on January 20, 2026, lasting 4h 3m. The incident has been resolved; the full update timeline is below.

Started
Jan 20, 2026, 11:57 AM UTC
Resolved
Jan 20, 2026, 04:00 PM UTC
Duration
4h 3m
Detected by Pingoru
Jan 20, 2026, 11:57 AM UTC

Update timeline

  1. identified Jan 20, 2026, 11:57 AM UTC

    We are currently experiencing an issue where keyword searches via the X API are not functioning correctly. We have confirmed that the "Keyword Monitor" and "Conversation trends (Beta)" features may fail to operate when certain search keywords are included. We are currently investigating this issue. Reference: https://devcommunity.x.com/t/im-getting-a-4xx-error-calling-the-search-api-with-is-retweet/254995 We apologize for any inconvenience.

  2. resolved Jan 20, 2026, 04:00 PM UTC

    The incident is now resolved. We apologize for any inconvenience.