Resolved after 7 hours 26 minutes, affecting Analytics and Post and 1 more, on November 29, 2024.
The incident is now resolved. We apologize for any inconvenience. [Incident period] November 29, 2024 10:15 - November 29, 2024 10:50 [Cause] Due to X API failure
Affected components
Update timeline
- investigating Nov 29, 2024, 01:38 AM UTC
We are currently experiencing a problem with X (Twitter) integration. We are investigating the cause of the problem and restoring the system. We apologize for any inconvenience caused. If you have any urgent inquiries, please contact us through the following link. https://support.social-dog.net/contact
- identified Nov 29, 2024, 02:52 AM UTC
We are currently working on restoring the reservation posting and X (Twitter) account linkage. [Current Status] Data updating of the dashboard is currently suspended. We expect to resume updating data for users of paid plans by the end of today. [The period during which the reservation submission and X (Twitter) account linkage were suspended]. November 29, 2024 10:15 - November 29, 2024 10:50 We apologize for any inconvenience.
- resolved Nov 29, 2024, 09:05 AM UTC
The incident is now resolved. We apologize for any inconvenience. [Incident period] November 29, 2024 10:15 - November 29, 2024 10:50 [Cause] Due to X API failure
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