SocialDog incident

Regarding system incident

Resolved after 37 minutes, affecting Analytics and Post, on March 3, 2025.

resolved Mar 03, 2025, 08:08 AM UTC

We recently experienced issues with some data updates and post processing. The issue has now been resolved. We apologize for any inconvenience caused. [Incident period] ・2025/3/3 15:57 - 2025/3/3 16:51 (JST) [Features affected] ・Scheduled posts for "Post (Legacy)" feature ・RSS Auto post ・Post engagement [Cause] ・A temporary communication issue occurred with our internal data processing service [Current status] ・Posts scheduled during the incident period are being published sequentially ・RSS posts and post engagement data have resumed processing

Started
Mar 03, 2025, 07:31 AM UTC
Resolved
Mar 03, 2025, 08:08 AM UTC
Duration
37m
Detected by Pingoru
Mar 03, 2025, 07:31 AM UTC

Affected components

AnalyticsPost

Update timeline

  1. investigating Mar 03, 2025, 07:31 AM UTC

    現在、一部のデータ更新および投稿処理に障害が発生しております。 ご迷惑をおかけし申し訳ございません。 ■発生日時 3月3日(月)16時頃より ■障害内容 ・データ更新処理、RSS投稿など一部の投稿が正常に処理されない ■対応状況 現在、影響範囲の特定、及び復旧作業を進めております。 復旧の見込みが立ち次第、あらためてご案内いたします。

  2. resolved Mar 03, 2025, 08:08 AM UTC

    We recently experienced issues with some data updates and post processing. The issue has now been resolved. We apologize for any inconvenience caused. [Incident period] ・2025/3/3 15:57 - 2025/3/3 16:51 (JST) [Features affected] ・Scheduled posts for "Post (Legacy)" feature ・RSS Auto post ・Post engagement [Cause] ・A temporary communication issue occurred with our internal data processing service [Current status] ・Posts scheduled during the incident period are being published sequentially ・RSS posts and post engagement data have resumed processing

Your product runs on more than SocialDog

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →