SocialDog incident

Regarding system incident

Resolved after 8 hours 51 minutes, affecting Analytics and Post, on March 31, 2025.

postmortem Apr 01, 2025, 08:32 AM UTC

Incident details X There was an outage that caused some submissions to fail. Incident period 2025/4/1 7:00 - 13:00 \(JST\) Cause Due to X API failure We apologize for any inconvenience.

Started
Mar 31, 2025, 11:36 PM UTC
Resolved
Apr 01, 2025, 08:27 AM UTC
Duration
8h 51m
Detected by Pingoru
Mar 31, 2025, 11:36 PM UTC

Affected components

AnalyticsPost

Update timeline

  1. investigating Mar 31, 2025, 11:36 PM UTC

    We are experiencing an issue with the X API, which is causing some posts to fail. We are currently investigating the cause. We apologize for any inconvenience.

  2. identified Apr 01, 2025, 03:01 AM UTC

    There has been a delay in getting data from X regarding the Analytics

  3. monitoring Apr 01, 2025, 04:40 AM UTC

    The incident is now resolved. We are currently monitoring the status of the incident. We apologize for any inconvenience.

  4. resolved Apr 01, 2025, 08:27 AM UTC

    The incident is now resolved. We apologize for any inconvenience.

  5. postmortem Apr 01, 2025, 08:32 AM UTC

    Incident details X There was an outage that caused some submissions to fail. Incident period 2025/4/1 7:00 - 13:00 \(JST\) Cause Due to X API failure We apologize for any inconvenience.

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