SMTP2GO incident

Display Issue of Processed Emails

Resolved after 6 hours 7 minutes, affecting Member Dashboard, on July 25, 2025.

investigating Jul 25, 2025, 02:17 PM UTC

We are currently experiencing an issue where some emails are incorrectly shown as “Processed” in the activity feed, even though they have been successfully delivered. This is a display-only issue and does not impact actual email delivery. Our development team has been informed.

Started
Jul 25, 2025, 02:17 PM UTC
Resolved
Jul 25, 2025, 08:24 PM UTC
Duration
6h 7m
Detected by Pingoru
Jul 25, 2025, 02:17 PM UTC

Affected components

Member Dashboard

Update timeline

  1. investigating Jul 25, 2025, 02:17 PM UTC

    We are currently experiencing an issue where some emails are incorrectly shown as “Processed” in the activity feed, even though they have been successfully delivered. This is a display-only issue and does not impact actual email delivery. Our development team has been informed.

  2. resolved Jul 25, 2025, 08:24 PM UTC

    This incident has been resolved.

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