Resolved after 2 days 15 hours, affecting Member Dashboard, on August 26, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Member Dashboard
Update timeline
- investigating Aug 26, 2025, 08:59 AM UTC
We've noticed an issue with our internal reporting system, resulting in a delay for email events, which can cause emails to appear "processed" even after they've been delivered.
- investigating Aug 26, 2025, 09:48 AM UTC
We are continuing to investigate this issue.
- identified Aug 26, 2025, 10:33 AM UTC
The issue has been identified and a fix is being implemented.
- identified Aug 26, 2025, 10:37 AM UTC
A fix has been implemented. We are currently monitoring the outcome.
- monitoring Aug 26, 2025, 10:39 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 29, 2025, 12:13 AM UTC
This incident has been resolved.
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