SMTP2GO incident

Delay in Processing of Emails

Resolved after 34 minutes, affecting Email sending (SMTP service), on September 30, 2025.

identified Sep 30, 2025, 12:43 PM UTC

We are aware of an issue with a mail server that is causing a delay in processing for some users. You may see emails held in "Processed" state. Our developers have identified the cause of the issue and are working to have this resolved. We will publish any updates here.

Started
Sep 30, 2025, 12:43 PM UTC
Resolved
Sep 30, 2025, 01:17 PM UTC
Duration
34m
Detected by Pingoru
Sep 30, 2025, 12:43 PM UTC

Affected components

Email sending (SMTP service)

Update timeline

  1. identified Sep 30, 2025, 12:43 PM UTC

    We are aware of an issue with a mail server that is causing a delay in processing for some users. You may see emails held in "Processed" state. Our developers have identified the cause of the issue and are working to have this resolved. We will publish any updates here.

  2. resolved Sep 30, 2025, 01:17 PM UTC

    This incident has now been resolved.

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