Resolved after 3 hours 8 minutes, affecting Email sending (SMTP service), on September 30, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Email sending (SMTP service)
Update timeline
- investigating Sep 30, 2025, 01:26 PM UTC
We are aware of an issue with a mail server that is causing a delay in processing for some users. You may see emails held in "Processed" state. Our developers have identified the cause of the issue and are working to have this resolved. We will publish any updates here.
- monitoring Sep 30, 2025, 02:26 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 30, 2025, 04:34 PM UTC
This incident has been resolved.
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