SMTP2GO incident
Delivery Delays (emails held as "Processed") - AU region
Resolved after 7 hours 14 minutes, affecting Email sending (SMTP service), on October 1, 2025.
With further improvements now in place, we are continuing to monitor the system to ensure delivery times return to normal.
Affected components
Update timeline
- identified Oct 01, 2025, 01:45 AM UTC
We've identified the cause of recent email delivery delays in the AU region. Our team is currently implementing a fix, and the backlog of emails should begin clearing shortly. We apologize for any inconvenience this may have caused.
- monitoring Oct 01, 2025, 02:19 AM UTC
The email backlogs are clearing, and we are continuing to monitor.
- monitoring Oct 01, 2025, 03:53 AM UTC
With further improvements now in place, we are continuing to monitor the system to ensure delivery times return to normal.
- resolved Oct 01, 2025, 08:59 AM UTC
This incident has been resolved.
Your product runs on more than SMTP2GO
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services