SMTP incident

Mail delivery delay

Resolved after 4 hours 44 minutes, affecting E-mail Delivery and Mail Processing, on February 13, 2025.

investigating Feb 13, 2025, 09:07 AM UTC

Emails sent between the start and end of the incident may be delayed in delivery for some clients

Started
Feb 13, 2025, 08:00 AM UTC
Resolved
Feb 13, 2025, 12:44 PM UTC
Duration
4h 44m
Detected by Pingoru
Feb 13, 2025, 08:00 AM UTC

Affected components

E-mail DeliveryMail Processing

Update timeline

  1. investigating Feb 13, 2025, 08:56 AM UTC

    Our team has identified a mail processing delay and it is actively looking into this issue.

  2. investigating Feb 13, 2025, 09:07 AM UTC

    Emails sent between the start and end of the incident may be delayed in delivery for some clients

  3. resolved Feb 13, 2025, 12:44 PM UTC

    Delivery delay is gone

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