SMTP incident

Mail processing delay

Resolved after 5 hours 18 minutes, affecting E-mail Delivery and Mail Processing, on March 24, 2025.

resolved Mar 24, 2025, 08:45 PM UTC

We have identified and resolved the issue. Currently, we are monitoring the situation.

Started
Mar 24, 2025, 03:26 PM UTC
Resolved
Mar 24, 2025, 08:45 PM UTC
Duration
5h 18m
Detected by Pingoru
Mar 24, 2025, 03:26 PM UTC

Affected components

E-mail DeliveryMail Processing

Update timeline

  1. investigating Mar 24, 2025, 03:26 PM UTC

    We are facing email processor engine delays - Operations team is looking into this right now

  2. monitoring Mar 24, 2025, 04:07 PM UTC

    We have remediated the performance degradation but still monitoring the situation

  3. resolved Mar 24, 2025, 08:45 PM UTC

    We have identified and resolved the issue. Currently, we are monitoring the situation.

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