SMTP incident

Mail processing delay and public API endpoint availability issues

Resolved after 3 hours 44 minutes, affecting E-mail Delivery and Mail Processing and 1 more, on September 8, 2025.

resolved Sep 08, 2025, 01:32 PM UTC

The incident has been fully resolved. The system is stable. Thank you all for your patience.

Started
Sep 08, 2025, 09:48 AM UTC
Resolved
Sep 08, 2025, 01:32 PM UTC
Duration
3h 44m
Detected by Pingoru
Sep 08, 2025, 09:48 AM UTC

Affected components

E-mail DeliveryMail ProcessingAPIHTTP Injection API

Update timeline

  1. investigating Sep 08, 2025, 09:48 AM UTC

    We are facing public API endpoint availability issues and email processor engine delays. Our team is actively investigating and working to resolve the problem as quickly as possible.

  2. monitoring Sep 08, 2025, 12:43 PM UTC

    Delays are no longer observed — the system is currently stable. We are in recovery mode and continue monitoring to ensure everything remains fully operational.

  3. resolved Sep 08, 2025, 01:32 PM UTC

    The incident has been fully resolved. The system is stable. Thank you all for your patience.

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