Resolved after 1 day 8 hours, on July 21, 2026.
Some customers may have experienced connectivity issues on the SEACOM network affecting access to our platform. While the issue appears to have been resolved, we are still awaiting feedback from them to determine the root cause. Type: Connectivity Degradation Issue Start Time: 21 July 2026 @ 23:37 (UTC+2) Issue End Time: 22 July 2026 @ 00:03 (UTC+2) Impact: Customers may have experienced intermittent connectivity or increased response times on our platform. We will continue to monitor the situation and work closely with their engineers to uncover the root cause and implement any necessary preventative measures. Thank you for your patience and understanding. Please contact [email protected] if you require further information or assistance. The SMSPortal Team
Update timeline
- monitoring Jul 21, 2026, 10:36 PM UTC
Some customers may have experienced connectivity issues on the SEACOM network affecting access to our platform. While the issue appears to have been resolved, we are still awaiting feedback from them to determine the root cause. Type: Connectivity Degradation Issue Start Time: 21 July 2026 @ 23:37 (UTC+2) Issue End Time: 22 July 2026 @ 00:03 (UTC+2) Impact: Customers may have experienced intermittent connectivity or increased response times on our platform. We will continue to monitor the situation and work closely with their engineers to uncover the root cause and implement any necessary preventative measures. Thank you for your patience and understanding. Please contact [email protected] if you require further information or assistance. The SMSPortal Team
- resolved Jul 23, 2026, 07:21 AM UTC
After extensive monitoring we believe this issue to be resolved.
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