Resolved after 1 day 22 hours, affecting Africa, on October 2, 2026.
Vodacom SA is still investigating the issue affecting one of their SMSCs. We have rerouted all traffic to their other SMSC and customers should not be impacted. Once Vodacom confirms that the issue has been resolved, we’ll reintroduce the affected SMSC to restore redundancy. We’ll continue to monitor the situation and provide further updates if needed.
Affected components
Update timeline
- identified Oct 02, 2026, 12:17 AM UTC
Vodacom SA is currently experiencing a technical issue on one of their SMSCs. SMSPortal have rerouted all traffic in order to limit any impact to customers. Type: Network Degradation (Vodacom SA) Impact: Customers may experience irregular delivery with inconsistent delivery times when sending messages to Vodacom SA. We appreciate your patience while the operator works to resolve the issue, and we will keep you updated. Please contact [email protected] should you require further information or assistance. The SMSPortal Team
- monitoring Oct 02, 2026, 06:05 AM UTC
Vodacom SA is still investigating the issue affecting one of their SMSCs. We have rerouted all traffic to their other SMSC and customers should not be impacted. Once Vodacom confirms that the issue has been resolved, we’ll reintroduce the affected SMSC to restore redundancy. We’ll continue to monitor the situation and provide further updates if needed.
- resolved Oct 03, 2026, 10:31 PM UTC
After extensive monitoring, we believe this issue to be resolved.
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