SMSPortal incident

Service Degradation - Telkom Mobile SA

Resolved after 1 hour 34 minutes, affecting Africa, on May 25, 2026.

investigating May 25, 2026, 03:38 PM UTC

Telkom Mobile SA is currently experiencing technical issues on their core network and as a result SMS delivery towards Telkom Mobile SA is degraded. Please do not resubmit any messages. Type: Network Outage Impact: Customers may experience irregular delivery with inconsistent delivery times when sending messages to Telkom Mobile SA. We appreciate your patience while the operator works to resolve the issue and we will keep you updated. Please contact [email protected] should you require further information or assistance. The SMSPortal Team

Started
May 25, 2026, 03:38 PM UTC
Resolved
May 25, 2026, 05:13 PM UTC
Duration
1h 34m
Detected by Pingoru
May 25, 2026, 03:38 PM UTC

Affected components

Africa

Update timeline

  1. investigating May 25, 2026, 03:38 PM UTC

    Telkom Mobile SA is currently experiencing technical issues on their core network and as a result SMS delivery towards Telkom Mobile SA is degraded. Please do not resubmit any messages. Type: Network Outage Impact: Customers may experience irregular delivery with inconsistent delivery times when sending messages to Telkom Mobile SA. We appreciate your patience while the operator works to resolve the issue and we will keep you updated. Please contact [email protected] should you require further information or assistance. The SMSPortal Team

  2. resolved May 25, 2026, 05:13 PM UTC

    After extensive monitoring we believe this issue to be resolved.

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