Resolved after 6 hours, affecting Africa, on February 24, 2023.
Cell C SA have informed us that the issue has been resolved and that they are currently processing the backlog of messages. We will continue to monitor extensively.
Affected components
Update timeline
- investigating Feb 24, 2023, 10:03 AM UTC
Cell C are currently experiencing a delay in returning delivery receipts for a portion of messages. Please do not resubmit any messages that you believe may be affected. SMSPortal have rerouted all possible traffic in order to limit any impact to customers. Type: Delivery Degradation Impact: Customers may experience irregular delivery with inconsistent delivery receipts when sending towards Cell C SA. We appreciate your patience while the operator works to resolve the issue and we will keep you updated. Please contact [email protected] should you require further information or assistance. The SMSPortal Team
- monitoring Feb 24, 2023, 03:00 PM UTC
Cell C SA have informed us that the issue has been resolved and that they are currently processing the backlog of messages. We will continue to monitor extensively.
- resolved Feb 24, 2023, 04:03 PM UTC
After extensive monitoring, we believe this issue to be resolved.
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