Resolved after 6 hours 38 minutes, affecting Africa, on March 10, 2023.
Cell C SA have informed us that the issue has been resolved and that they are currently processing a backlog of messages and delivery receipts. We will continue to monitor extensively.
Affected components
Update timeline
- investigating Mar 10, 2023, 10:33 AM UTC
Cell C are currently experiencing a technical issue on their SMSCs causing irregular delivery and delayed delivery receipts for a portion of messages. Please do not resubmit any messages that you believe may be affected. SMSPortal have rerouted all possible traffic in order to limit any impact to customers. Type: Delivery Degradation Impact: Customers may experience irregular delivery with inconsistent delivery receipts when sending towards Cell C SA. We appreciate your patience while the operator works to resolve the issue and we will keep you updated. Please contact [email protected] should you require further information or assistance. The SMSPortal Team
- monitoring Mar 10, 2023, 01:20 PM UTC
Cell C SA have informed us that the issue has been resolved and that they are currently processing a backlog of messages and delivery receipts. We will continue to monitor extensively.
- resolved Mar 10, 2023, 05:11 PM UTC
After extensive monitoring, we believe this issue to be resolved.
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