Resolved after 8 hours 49 minutes, affecting Africa, on April 16, 2023.
Telkom Mobile SA have informed us that the issue should be resolved. We will continue to monitor extensively.
Affected components
Update timeline
- investigating Apr 16, 2023, 08:47 PM UTC
Telkom Mobile SA are currently experiencing technical issues on their SMSCs causing outbound messages to fail. As a result, customers may be receiving a delivery status of "UNDELIV" for messages towards Telkom Mobile SA. Type: Delivery Degradation Issue Start Time: 16 Apr 2023 @ 22:07 (UTC+2) Impact: Customers may experience irregular delivery with inconsistent delivery times when sending to Telkom Mobile SA. We appreciate your patience while the operator works to resolve the issue and we will keep you updated. Please contact [email protected] should you require further information or assistance. The SMSPortal Team
- monitoring Apr 16, 2023, 09:14 PM UTC
Telkom Mobile SA have informed us that the issue should be resolved. We will continue to monitor extensively.
- resolved Apr 17, 2023, 05:37 AM UTC
After extensive monitoring, we believe this issue to be resolved.
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