Resolved after 7 hours 11 minutes, affecting SMPP and REST and 1 more, on July 27, 2023.
We have been informed that the issue has been resolved. We will continue to monitor.
Affected components
Update timeline
- investigating Jul 27, 2023, 11:12 AM UTC
We are currently investigating the root cause of connectivity issues at one of our core data centres. Type: Network Degradation Issue Start Time: 27 Jul @ 12:36 (UTC+2) Impact: Customers might experience intermittent connectivity or increased response times on our platform. We appreciate your patience while the data centre engineers work to resolve the issue and we will keep you updated. Please contact [email protected] should you require further information or assistance. The SMSPortal Team
- monitoring Jul 27, 2023, 11:34 AM UTC
We have been informed that the issue has been resolved. We will continue to monitor.
- resolved Jul 27, 2023, 06:24 PM UTC
After extensive monitoring, we believe this incident to be resolved.
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