SMSPortal incident

Service Degradation - Vodacom SA

Resolved after 8 hours 44 minutes, affecting Africa, on July 23, 2024.

monitoring Jul 23, 2024, 12:20 PM UTC

Services and connectivity have been restored to the affected SMSC. We will continue to monitor extensively.

Started
Jul 23, 2024, 06:11 AM UTC
Resolved
Jul 23, 2024, 02:56 PM UTC
Duration
8h 44m
Detected by Pingoru
Jul 23, 2024, 06:11 AM UTC

Affected components

Africa

Update timeline

  1. investigating Jul 23, 2024, 06:11 AM UTC

    Vodacom SA is currently experiencing an technical issue on one of their SMSCs. SMSPortal have rerouted all traffic in order to limit any impact to customers. Type: Network Outage Impact: Customers may experience irregular delivery with inconsistent delivery times when sending messages to Vodacom SA. We appreciate your patience while the operator works to resolve the issue and we will keep you updated. Please contact [email protected] should you require further information or assistance. The SMSPortal Team

  2. monitoring Jul 23, 2024, 12:20 PM UTC

    Services and connectivity have been restored to the affected SMSC. We will continue to monitor extensively.

  3. resolved Jul 23, 2024, 02:56 PM UTC

    After extensive monitoring we believe this issue to be resolved.

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