SMSPortal incident

Service Degradation - MTN SA

Resolved after 1 hour 50 minutes, affecting Africa, on September 20, 2024.

resolved Sep 20, 2024, 08:52 AM UTC

Services have been restored and MTN SA have confirmed that the issue has been resolved.

Started
Sep 20, 2024, 07:02 AM UTC
Resolved
Sep 20, 2024, 08:52 AM UTC
Duration
1h 50m
Detected by Pingoru
Sep 20, 2024, 07:02 AM UTC

Affected components

Africa

Update timeline

  1. investigating Sep 20, 2024, 07:02 AM UTC

    MTN SA is currently experiencing service degradation on their SMSCs. SMSPortal have rerouted all traffic in order to limit any impact to customers. Type: Mobile Network Operator Impact: Customers may experience irregular delivery with inconsistent delivery times when sending messages to MTN SA. We appreciate your patience while the operator works to resolve the issue and we will keep you updated. Please contact [email protected] should you require further information or assistance. The SMSPortal Team

  2. resolved Sep 20, 2024, 08:52 AM UTC

    Services have been restored and MTN SA have confirmed that the issue has been resolved.

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