SMSPortal incident

Service Degradation - MTC Namibia

Resolved after 5 hours 56 minutes, affecting Africa, on March 12, 2025.

monitoring Mar 12, 2025, 09:52 AM UTC

MTC Namibia have informed us that the issue has been resolved. We will continue to monitor extensively.

Started
Mar 12, 2025, 08:35 AM UTC
Resolved
Mar 12, 2025, 02:32 PM UTC
Duration
5h 56m
Detected by Pingoru
Mar 12, 2025, 08:35 AM UTC

Affected components

Africa

Update timeline

  1. investigating Mar 12, 2025, 08:35 AM UTC

    We have been informed that MTC Namibia is experiencing network issues. Their team is actively working to restore services as soon as possible. SMSPortal is currently queueing all messages until the issue is resolved. Please do not resubmit any messages as they will be processed once connectivity is restored. Type: Network Outage Issue Start Time: 12 March 2025 @ 09:00 (UTC+2) Impact: Customers may experience irregular delivery with inconsistent delivery times when sending to MTC Namibia. We appreciate your patience while the operator works to resolve the issue and we will keep you updated. Please contact [email protected] should you require further information or assistance. The SMSPortal Team

  2. monitoring Mar 12, 2025, 09:52 AM UTC

    MTC Namibia have informed us that the issue has been resolved. We will continue to monitor extensively.

  3. resolved Mar 12, 2025, 02:32 PM UTC

    After extensive monitoring we believe this issue to be resolved.

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