SMSPortal experienced a notice incident on November 1, 2025 affecting Africa, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Africa
Update timeline
- resolved Nov 01, 2025, 09:09 AM UTC
Cell C SA experienced technical issues between 09:35 (UTC+2) and 10:54 (UTC+2) on their SMSCs. As a result, SMS delivery towards Cell C SA was degraded during this time. SMSPortal rerouted all possible traffic in order to limit any impact to customers. Type: Network Outage Start: 01 Nov 2025 @ 09:35 (UTC+2) End: 01 Nov 2025 @ 10:54 (UTC+2) Impact: Customers may have experienced irregular delivery with inconsistent delivery times when sending messages to Cell C SA. Please contact [email protected] should you require further information or assistance. The SMSPortal Team