SMSPortal incident

Service Degradation - Telkom Mobile SA

Minor Resolved View vendor source →

SMSPortal experienced a minor incident on March 11, 2026 affecting Africa, lasting 14h 27m. The incident has been resolved; the full update timeline is below.

Started
Mar 11, 2026, 02:49 PM UTC
Resolved
Mar 12, 2026, 05:16 AM UTC
Duration
14h 27m
Detected by Pingoru
Mar 11, 2026, 02:49 PM UTC

Affected components

Africa

Update timeline

  1. investigating Mar 11, 2026, 02:49 PM UTC

    Telkom Mobile SA is currently experiencing technical issues and as a result SMS delivery towards Telkom Mobile SA is degraded. Please do not resubmit any messages. Type: Network Outage Impact: Customers may experience irregular delivery with inconsistent delivery times when sending messages to Telkom Mobile SA. We appreciate your patience while the operator works to resolve the issue and we will keep you updated. Please contact [email protected] should you require further information or assistance. The SMSPortal Team

  2. monitoring Mar 11, 2026, 06:14 PM UTC

    We are observing that services have been restored. We will continue to monitor closely while awaiting feedback from Telkom Mobile SA.

  3. resolved Mar 12, 2026, 05:16 AM UTC

    After extensive monitoring we believe this issue to be resolved.