SMSPortal incident

Connectivity Degradation

Resolved after 2 hours 51 minutes, affecting Africa, on March 27, 2026.

monitoring Mar 27, 2026, 12:40 PM UTC

We have been made aware of a wide-scale internet outage in South Africa affecting multiple ISPs, which began at approximately 13:10 (UTC+2). Services appear to have largely recovered around 14:15. Our platforms remained online and fully operational throughout the incident. Customers who may still be experiencing connectivity issues are advised to contact their ISP for further assistance. Alternatively, you are welcome to reach out to us at [email protected] and we will gladly assist where possible. We are continuing to monitor the situation and will provide updates if required. The SMSPortal Team

Started
Mar 27, 2026, 12:40 PM UTC
Resolved
Mar 27, 2026, 03:31 PM UTC
Duration
2h 51m
Detected by Pingoru
Mar 27, 2026, 12:40 PM UTC

Affected components

Africa

Update timeline

  1. monitoring Mar 27, 2026, 12:40 PM UTC

    We have been made aware of a wide-scale internet outage in South Africa affecting multiple ISPs, which began at approximately 13:10 (UTC+2). Services appear to have largely recovered around 14:15. Our platforms remained online and fully operational throughout the incident. Customers who may still be experiencing connectivity issues are advised to contact their ISP for further assistance. Alternatively, you are welcome to reach out to us at [email protected] and we will gladly assist where possible. We are continuing to monitor the situation and will provide updates if required. The SMSPortal Team

  2. resolved Mar 27, 2026, 03:31 PM UTC

    After extensive monitoring we believe this incident to be resolved.

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