SMS-Magic incident
Carrier Partner Incident - {{Thumb Cellular}} Toll-Free SMS Delivery Delays
SMS-Magic experienced a minor incident on February 17, 2026 affecting Message Delivery Service, lasting 18h 37m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 17, 2026, 07:51 PM UTC
Start Time : Feb 17, 2026 - 11:40 PST There is a carrier-partner incident currently impacting toll-free SMS services. Customers may experience minor delivery delays impacting inbound (MO) and outbound (MT) SMS via toll-free with Thumb Cellular. The cause of this issue is under investigation at this time.
- investigating Feb 18, 2026, 01:08 PM UTC
The issue is still under investigation by the carrier partner teams.. Customers may continue to experience minor delivery delays impacting inbound (MO) and outbound (MT) SMS via toll-free with Thumb cellular.
- resolved Feb 18, 2026, 02:29 PM UTC
Monitoring for the issue impacting toll-free SMS services has concluded and confirmed that previously impacted services have been restored to pre-incident health. The issue is resolved at this time End Time : Feb 18, 05:51 PST