SMS-Magic experienced a major incident on March 11, 2026 affecting Message Delivery Service and Message Delivery Service, lasting 4h 10m. The incident has been resolved; the full update timeline is below.
Affected components
Message Delivery ServiceMessage Delivery Service
Update timeline
- investigating Mar 11, 2026, 03:23 PM UTC
We are currently experiencing a global issue impacting multiple customers. The delivery status is not getting updated and the messages continue to reflect in the submitted state. The issue is identified and the Engineering team is actively working to resolve it as soon as possible.
- investigating Mar 11, 2026, 03:25 PM UTC
We are continuing to investigate this issue.
- resolved Mar 11, 2026, 07:33 PM UTC
A fix has been implemented and we are monitoring the traffic. The issue is now resolved.