SMS-Magic incident

Carrier Partner Incident - Short Code (Route 1) MMS Delivery Receipt Latency

Minor Resolved View vendor source →

SMS-Magic experienced a minor incident on May 18, 2026 affecting Message Delivery Service, lasting 35m. The incident has been resolved; the full update timeline is below.

Started
May 18, 2026, 06:15 PM UTC
Resolved
May 18, 2026, 06:51 PM UTC
Duration
35m
Detected by Pingoru
May 18, 2026, 06:15 PM UTC

Affected components

Message Delivery Service

Update timeline

  1. investigating May 18, 2026, 06:15 PM UTC

    Start Time : May 18, 2026 - 10:53 PDT There is a carrier-partner incident currently impacting short code (route 1) MMS services. Customers may experience intermittent delivery receipt latency impacting inbound (MO) and outbound (MT) MMS via short code (route 1). The cause of this issue is under investigation at this time.

  2. resolved May 18, 2026, 06:51 PM UTC

    Incident resolved Monitoring for the issue impacting short code (route 1) MMS services has concluded and confirmed that previously impacted services have been restored to pre-incident health. The issue is resolved at this time. End Time : May 18, 11:48 PDT