SMS-Magic experienced a minor incident on May 13, 2026 affecting Message Delivery Service, lasting 18h 2m. The incident has been resolved; the full update timeline is below.
Affected components
Message Delivery Service
Update timeline
- investigating May 13, 2026, 06:39 PM UTC
Start Time : May 13, 2026 - 11:36 PDT There is a carrier-partner incident currently impacting all sender types (route 1) MMS services. Customers may experience minor impacting inbound (MO) and outbound (MT) MMS via all sender types (route 1). The cause of this issue is under investigation at this time.
- resolved May 14, 2026, 12:41 PM UTC
Monitoring for the issue impacting (route 1) MMS services has concluded and confirmed that previously impacted services have been restored to pre-incident health. The issue is resolved at this time. End Time : May 13, 2026 - 17:54 PDT