Carrier Partner Incident - MMS Delivery Delays

Update timeline

1. investigating Apr 20, 2026, 01:35 PM UTC

   Start Time : Apr 20, 2026 - 04:54 PDT There is a carrier-partner incident currently impacting all sender types MMS services. Customers may experience minor delivery delays impacting inbound (MO) and outbound (MT) MMS via all sender types . The cause of this issue is under investigation at this time.

2. resolved Apr 20, 2026, 02:20 PM UTC

   Monitoring for the issue impacting all sender types MMS services has concluded and confirmed that previously impacted services have been restored to pre-incident health. The issue is resolved at this time. End Time : Apr 20, 06:52 PDT