ClickSend incident

SMS API Connectivity

Resolved after 45 minutes, affecting SMS and REST API, on May 3, 2023.

monitoring May 03, 2023, 06:30 PM UTC

SMS API connectivity has returned to normal and the queue of SMS campaigns is continuing to be processed.

Started
May 03, 2023, 06:05 PM UTC
Resolved
May 03, 2023, 06:50 PM UTC
Duration
45m
Detected by Pingoru
May 03, 2023, 06:05 PM UTC

Affected components

SMSREST API

Update timeline

  1. identified May 03, 2023, 06:05 PM UTC

    We've identified an issue with our SMS API causing some intermittent connectivity issues. This is returning to normal levels. There is still currently a large queue of SMS campaigns to be processed which we are also working to resolve.

  2. monitoring May 03, 2023, 06:30 PM UTC

    SMS API connectivity has returned to normal and the queue of SMS campaigns is continuing to be processed.

  3. resolved May 03, 2023, 06:50 PM UTC

    This incident has been resolved.

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