ClickSend incident

Marketing & Transactional email service are down.

Major Vendor's status page →

Resolved after 23 hours 52 minutes, affecting Email, on July 20, 2023.

investigating Jul 20, 2023, 12:33 PM UTC

We are continuing to investigate this issue.

Started
Jul 20, 2023, 12:31 PM UTC
Resolved
Jul 21, 2023, 12:24 PM UTC
Duration
23h 52m
Detected by Pingoru
Jul 20, 2023, 12:31 PM UTC

Affected components

Email

Update timeline

  1. investigating Jul 20, 2023, 12:31 PM UTC

    ClickSend are working with our downstream email provider to resolve an issue with Email delivery impacting our Email Marketing and Transactional Email platform

  2. investigating Jul 20, 2023, 12:32 PM UTC

    We are continuing to investigate this issue.

  3. investigating Jul 20, 2023, 12:33 PM UTC

    We are continuing to investigate this issue.

  4. resolved Jul 21, 2023, 12:24 PM UTC

    This incident has been resolved.

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