ClickSend incident
A subset of Toll-Free Numbers and 10DLC Long Codes are experiencing delivery issues.
Resolved after 12 hours 39 minutes, affecting SMS and MMS, on October 19, 2023.
We are currently not experiencing any delays related to 10DLC number. However, we will continue to monitor this incident. We apologize for any inconvenience this incident may have caused.
Affected components
Update timeline
- investigating Oct 19, 2023, 04:39 PM UTC
We regret to inform you that the a sub-set of Toll Free Number and 10DLC numbers in North America are experiencing delivery issues. Our technical team is actively investigating the issue and working diligently to resolve it as soon as possible. We will provide updates on the situation as new information becomes available. We apologize for any inconvenience this may cause and appreciate your patience as we work to resolve this issue. We strongly recommend you subscribe to our status page to get latest updates https://status.clicksend.com/#
- resolved Oct 20, 2023, 05:19 AM UTC
We are currently not experiencing any delays related to 10DLC number. However, we will continue to monitor this incident. We apologize for any inconvenience this incident may have caused.
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