ClickSend incident

ClickSend Dashboard and API

Resolved after 5 hours 17 minutes, affecting Online Dashboard and REST API, on November 24, 2023.

investigating Nov 24, 2023, 02:40 PM UTC

We regret to inform you that the ClickSend dashboard and API have experienced degraded performance, which may affected the ClickSend services you use. Our technical team is currently fixing it. We apologize for any inconvenience this may have caused, and we appreciate your patience. We strongly recommend you subscribe to our status page to get the latest updates. https://status.clicksend.com/#

Started
Nov 24, 2023, 02:40 PM UTC
Resolved
Nov 24, 2023, 07:58 PM UTC
Duration
5h 17m
Detected by Pingoru
Nov 24, 2023, 02:40 PM UTC

Affected components

Online DashboardREST API

Update timeline

  1. investigating Nov 24, 2023, 02:40 PM UTC

    We regret to inform you that the ClickSend dashboard and API have experienced degraded performance, which may affected the ClickSend services you use. Our technical team is currently fixing it. We apologize for any inconvenience this may have caused, and we appreciate your patience. We strongly recommend you subscribe to our status page to get the latest updates. https://status.clicksend.com/#

  2. resolved Nov 24, 2023, 07:58 PM UTC

    This incident has been resolved.

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