Resolved after 5 hours 8 minutes, affecting SMS and Webhooks, on July 31, 2024.
The issue has been identified and a fix is being implemented. Aug 01, 2024 - 08:43 AEST per Message Media's feedback. Their team is actively investigating the issue to determine the root cause and implement a resolution as quickly as possible.
Affected components
Update timeline
- investigating Jul 31, 2024, 11:07 PM UTC
SMS Delivery Delays To and From Verizon Network In US over Subset Of Toll-Free Numbers. Users are still reporting delivery issues with their messages.
- identified Jul 31, 2024, 11:09 PM UTC
The issue has been identified and a fix is being implemented. Aug 01, 2024 - 08:43 AEST per Message Media's feedback. Their team is actively investigating the issue to determine the root cause and implement a resolution as quickly as possible.
- resolved Aug 01, 2024, 04:15 AM UTC
This incident has been resolved.
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