ClickSend incident

Inbound SMS & MMS Issues Impacting AU Numbers

Minor Vendor's status page →

Resolved after 9 hours 35 minutes, affecting SMS and MMS, on September 19, 2024.

monitoring Sep 19, 2024, 11:00 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Sep 19, 2024, 01:26 AM UTC
Resolved
Sep 19, 2024, 11:01 AM UTC
Duration
9h 35m
Detected by Pingoru
Sep 19, 2024, 01:26 AM UTC

Affected components

SMSMMS

Update timeline

  1. investigating Sep 19, 2024, 01:26 AM UTC

    We are investigating an issue with Australian Numbers where message replies are not being received, this will impact Dedicated Numbers

  2. investigating Sep 19, 2024, 02:39 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Sep 19, 2024, 11:00 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 19, 2024, 11:01 AM UTC

    This incident has been resolved.

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