ClickSend incident

Inbound messages not syncing in Messenger App

Resolved after 16 hours 11 minutes, affecting SMS, on October 7, 2024.

investigating Oct 07, 2024, 07:36 PM UTC

The Messenger app is having issues displaying inbound messages; we are currently investigating. Thank you for your patience.

Started
Oct 07, 2024, 07:36 PM UTC
Resolved
Oct 08, 2024, 11:48 AM UTC
Duration
16h 11m
Detected by Pingoru
Oct 07, 2024, 07:36 PM UTC

Affected components

SMS

Update timeline

  1. investigating Oct 07, 2024, 07:36 PM UTC

    The Messenger app is having issues displaying inbound messages; we are currently investigating. Thank you for your patience.

  2. resolved Oct 08, 2024, 11:48 AM UTC

    This incident has been resolved.

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